Train delay compensation
Commuters have already been hit by rush hour misery today after a train struck a tree in south-east London.
Southeastern has apologised to travellers after some services were cancelled as a result of obstruction on the Hayes to Charing Cross route.
On the rail operator’s Twitter account, a message was posted to one delayed commuter a train had hit a tree.
The incident has sparked disruption around the busy commuter route and resulted in anger as some trains missed stops inside a bid to stop further chaos.
Isobel McGeever tweeted: “Love it when @Se_Railway cancel the Hayes train so I'm late on my first day's work.
While another wrote: “I've just moved & started getting this train. Away from 6 mornings,my train has run using time twice. No excuse for such a poor service
One man posted: “Demand on #Hayes lines are increasing but offering continues to be same. PLEASE assess the frequency/length of such trains.”
The typical has approached Southeastern for further details about the issues.
Elsewhere, commuters en route to Liverpool Street also face difficulties as overrun engineering work near Gidea Park caused delays on trains from Shenfield.
TfL rail stated it on its site that services may be cancelled or delayed by up to Twenty minutes with disruption set to last until 2pm.
Trains from London Liverpool Street towards Shenfield have are not calling at Brentwood and Harold Wood, it added.